{"id":47044,"date":"2026-01-07T19:51:07","date_gmt":"2026-01-07T19:51:07","guid":{"rendered":"https:\/\/mimibizamassage.com\/?page_id=47044"},"modified":"2026-04-15T08:34:34","modified_gmt":"2026-04-15T08:34:34","slug":"politica-de-cancelacion-de-reservas","status":"publish","type":"page","link":"https:\/\/mimibizamassage.com\/es\/booking-cancellation-policy\/","title":{"rendered":"Pol\u00edtica de reservas y cancelaciones"},"content":{"rendered":"
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Archivos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Inicio<\/a>\/<\/span><\/span>No breadcrumbs<\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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En Mimi Ibiza Massage, proporcionamos masajes m\u00f3viles profesionales y servicios de bienestar en toda Ibiza, incluyendo masajes, yoga, pilates y tratamientos de belleza, entregados directamente a su espacio.<\/span><\/p>

Nuestros servicios est\u00e1n disponibles en casas particulares, villas, hoteles y yates.<\/span><\/p>

Para garantizar una experiencia tranquila, relajante y bien organizada tanto para usted como para nuestro equipo, le rogamos que lea las condiciones de reserva y pago que figuran a continuaci\u00f3n antes de confirmar su reserva.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Reservas y condiciones de pago<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Dep\u00f3sito obligatorio (50%)<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Para confirmar cualquier reserva, incluidos los servicios de masajes en Ibiza, tratamientos de belleza, sesiones privadas de yoga o pilates, paquetes de bienestar o servicios en yate, se requiere un dep\u00f3sito de 50%.<\/span><\/p>

Minimum spend for home service: \u20ac120. Prices are excluding VAT (21%).<\/p>

Los pagos pueden realizarse mediante tarjeta, PayPal, transferencia bancaria, Apple Pay o Google Pay.<\/span><\/p>

Tenga en cuenta que ninguna cita se considera confirmada hasta que se haya recibido el dep\u00f3sito.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Pago del saldo<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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El saldo restante 50% se puede pagar el d\u00eda del servicio mediante tarjeta, PayPal, transferencia bancaria, Apple Pay, Google Pay o enlace de pago.<\/span><\/p>

Esta estructura de pago nos permite coordinar eficientemente a los terapeutas, la log\u00edstica y el tiempo de viaje, garantizando una experiencia de bienestar fluida y de alta calidad en toda Ibiza.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Citas fuera del horario laboral<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Estamos encantados de ofrecer nuestra experiencia de spa m\u00f3vil en Ibiza a cualquier hora del d\u00eda o de la noche.<\/span><\/p>

Para las reservas fuera de horario, se aplicar\u00e1n los siguientes recargos:<\/span><\/p>

  • A partir de las 21:00 <\/span>\u2192<\/span> +30%<\/span><\/li>
  • A partir de las 23:00 <\/span>\u2192<\/span> +50%<\/span><\/li>
  • A partir de las 12:00 AM (medianoche) <\/span>\u2192<\/span> +100%<\/span><\/li><\/ul>

    Estos recargos apoyan la disponibilidad y el transporte de nuestro equipo durante las horas nocturnas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Retrasos y tiempos de espera<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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    Siempre hacemos todo lo posible por ser flexibles y comprendemos que pueden producirse retrasos.<\/span><\/p>

    Sin embargo, para respetar a nuestros pr\u00f3ximos clientes programados:<\/span><\/p>

    • Si llega tarde, puede ser necesario acortar el tratamiento.<\/span><\/li>
    • Despu\u00e9s de 30 minutos de espera, se aplica un cargo de 50% de la tarifa del servicio.<\/span><\/li>
    • Despu\u00e9s de 60 minutos, se cobra la tarifa completa.<\/span><\/li>
    • Si el cliente llega con m\u00e1s de 15 minutos de retraso, la sesi\u00f3n podr\u00e1 ser cancelada y se cobrar\u00e1 la tarifa completa, ya que nuestros terapeutas se desplazan exclusivamente a los domicilios de los clientes en Ibiza.<\/span><\/li><\/ul>

      Gracias por su comprensi\u00f3n y respeto por el tiempo de nuestro equipo.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Localizaci\u00f3n y recargos por desplazamiento<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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      • Se aplica un recargo de 10 euros a las reservas de 1 hora situadas a m\u00e1s de 15 km de la ciudad de Ibiza.<\/span><\/li>
      • Treatments on yachts or chartered boats are subject to a 20% surcharge, reflecting the additional logistics, access requirements, and extended travel time.<\/li><\/ul>

        Como conserje m\u00f3vil de bienestar de lujo en Ibiza, nuestro equipo se desplaza por toda la isla para ofrecerle un servicio personalizado est\u00e9 donde est\u00e9.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        Pol\u00edtica de cancelaci\u00f3n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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        Le rogamos que nos informe lo antes posible si necesita cancelar o modificar su reserva.<\/p>

        • July & August: cancellations made within 72 hours will be charged in full.<\/li>
        • Rest of the year: cancellations made within 24 hours will be charged in full.<\/li>
        • Same-day bookings: cancellations made within 6 hours are non-refundable.<\/li>
        • If the therapist is already on the way or has arrived at the location, the full service fee applies.<\/li><\/ul>
          Health & Safety Notice<\/h5>

          Please inform your therapist in advance of any medical conditions, allergies, injuries, or pregnancy before your treatment.<\/p>

          This policy allows us to maintain the highest level of service, especially during high season when availability is limited.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          Gracias por su confianza<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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          En Mimi Ibiza Massage, nuestro objetivo es ofrecerle una experiencia de masaje y bienestar c\u00e1lida, profesional y profundamente relajante en la comodidad de su hogar en Ibiza.<\/span><\/p>

          Gracias por su comprensi\u00f3n y cooperaci\u00f3n, nos ayuda a servirle mejor, con cuidado y atenci\u00f3n<\/span>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Home\/No breadcrumbs At Mimi Ibiza Massage, we provide professional mobile massage and wellness services across Ibiza, including massage, yoga, pilates and beauty treatments, delivered directly to your space. Our services are available in private homes, villas, hotels and yachts. To ensure a smooth, relaxing and well organised experience for both you and our team, we…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-47044","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nBooking & Cancellation Policy - MIMIBIZAMASSAGE<\/title>\n<meta name=\"description\" content=\"Booking & cancellation policy for massage services in Ibiza: clear guidelines for reservations, changes and appointment cancellations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mimibizamassage.com\/es\/politica-de-cancelacion-de-reservas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking & Cancellation Policy - 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